AI Phone Support.

Crafted For TPAs & BPOs

Claim Status

Benefit Verification

Tracking

Claim Status

Our AI workers deliver 24/7 customer support for inbound provider calls for TPAs and BPOs. There are limited spots remaining to join our closed pilot program!

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Built By Experts From
AriseHealth logoOE logo2020INC logoThe Paak logoToogether logoToogether logo

Drive Efficiency
Make Customers Happy

01
24/7 Support
Our phone agents can help with claim inquiries, benefit verification, prior authorization, and service requests.
02
Proactive Follow Ups
Our platform can follow up with stakeholders on demand.
03
Seamless Tracking
Within the dashboard your team can track phone calls, listen to conversations, and never miss an opportunity to help again.
Craftly.AI all tools library

Watch dotflo in Action

Hire Sydney Today

We're Here To Transform Support.

Craftly.AI all tools library
01
Integrate
Our team will seamlessly integrate with your tech stack—no added cost.
02
Launch
We are prepared to travel on-site to ensure your team is fully prepared.
03
Grow
We’ll partner with you over time to continuously enhance your support needs.
Backed By Innovative Investors
AriseHealth logoOE logo

Frequently asked questions

How Do You Keep Patient Information Safe?

We implement best-in-class security practices to ensure that patient data is securely stored and protected at all times.

Do You Offer a Free Trial Period?

Yes! We offer a 7-day free-trial to allow you to test Sydney for yourself! 

What Does Onboarding Entail?

We strive to provide a highly personalized experience, which includes on-site onboarding to integrate Sydney into your systems.

Do Your Agents Hallucinate?

We have dedicated extensive training to Sydney, achieving an error rate of less than 3%. In some cases, Sydney may misunderstand an input. In those cases, she has the ability to redirect the phone call to a human.